Services have now been restored following earlier remediation work. Our Engineering team will continue to monitor service closely over the coming hours.
Posted Feb 26, 2024 - 18:06 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2024 - 17:37 UTC
Update
Over the past number of hours our Engineering team have observed abnormally high levels of traffic to core services. We have have taken a number of steps to restore full service including scaling these service both horizontally and vertically. We're continuing to monitor the impact of these changes to restore services.
Posted Feb 26, 2024 - 16:31 UTC
Update
We are still working on a fix for this issue. The cause was identified and a fix is underway.
Posted Feb 26, 2024 - 14:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 26, 2024 - 13:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2024 - 12:44 UTC
Investigating
We are currently experiencing connectivity issues with all products In our US Region.
Posted Feb 26, 2024 - 12:43 UTC
This incident affected: Teamwork Projects (Teamwork Projects - US region), Teamwork Desk (Teamwork Desk - US Region), Teamwork Chat (Teamwork Chat - US Region), and Teamwork Spaces (Teamwork Spaces - US Region).