Webhooks delayed for Teamwork Desk in our US region

Incident Report for Teamwork.com

Resolved

We have identified an issue in how we process a larger number of Desk webhook messages in a queue. The Desk team has deployed a fix and the full queue has processed now.

Posted Jun 14, 2020 - 17:12 UTC

Investigating

We are investigating webhook delays for Teamwork Desk in our US region

Posted Jun 14, 2020 - 15:28 UTC

This incident affected: Teamwork Desk (Teamwork Desk - US Region).