Outbound email issues

Incident Report for Teamwork.com

Resolved

This incident has been resolved.

Posted Feb 14, 2023 - 14:56 UTC

Monitoring

A workaround has been implemented to bypass the issue we've been experiencing with our outbound email service. Email is processing successfully again and our engineers continue to monitor the service.

Posted Feb 13, 2023 - 16:52 UTC

Update

Issue escalated with our mail provider

Posted Feb 13, 2023 - 13:33 UTC

Investigating

We're investigating issues with Outbound email

Posted Feb 13, 2023 - 08:44 UTC

This incident affected: Teamwork Projects (Teamwork Projects - US region, Teamwork Projects - EU Region, Teamwork Projects - AU region).