DNS issues experienced by our upstream provider have been resolved and services are operating normally.
Posted Jul 28, 2020 - 11:50 UTC
Monitoring
We have bypassed an availability zone that is experiencing DNS issues. Services have returned to normal. We will continue to monitor for further issues.
Posted Jul 28, 2020 - 09:50 UTC
Identified
We have identified an issue in resolving DNS addresses with our upstream provider. We are working on rerouting traffic where possible.
Posted Jul 28, 2020 - 09:14 UTC
Update
We are continuing to investigate this issue.
Posted Jul 28, 2020 - 09:03 UTC
Investigating
We are investigating reports of slow response times
Posted Jul 28, 2020 - 08:38 UTC
This incident affected: Teamwork Desk (Teamwork Desk - US Region) and Teamwork Projects (Teamwork Projects - EU Region).