We are investigating reports of slow response times

Incident Report for Teamwork.com

Resolved

DNS issues experienced by our upstream provider have been resolved and services are operating normally.

Posted Jul 28, 2020 - 11:50 UTC

Monitoring

We have bypassed an availability zone that is experiencing DNS issues. Services have returned to normal. We will continue to monitor for further issues.

Posted Jul 28, 2020 - 09:50 UTC

Identified

We have identified an issue in resolving DNS addresses with our upstream provider. We are working on rerouting traffic where possible.

Posted Jul 28, 2020 - 09:14 UTC

Update

We are continuing to investigate this issue.

Posted Jul 28, 2020 - 09:03 UTC

Investigating

We are investigating reports of slow response times

Posted Jul 28, 2020 - 08:38 UTC

This incident affected: Teamwork Desk (Teamwork Desk - US Region) and Teamwork Projects (Teamwork Projects - EU Region).