We are investigating reports of connectivity issues in our EU region

Incident Report for Teamwork.com

Resolved

This incident has been resolved.
Posted Jul 03, 2021 - 21:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2021 - 18:28 UTC

Identified

We have identified the cause of connectivity issues in our EU region. A cluster upgrade has had some unexpected DNS issues. We are currently rolling back our maintenance changes.
Posted Jul 03, 2021 - 16:26 UTC

Investigating

We are investigating reports of connectivity issues in our EU region
Posted Jul 03, 2021 - 15:29 UTC
This incident affected: Teamwork Projects (Teamwork Projects - EU Region), Teamwork Desk (Teamwork Desk - EU Region), and Teamwork Chat (Teamwork Chat - EU Region).