We are currently investigating connectivity issues with Projects in our US region

Incident Report for Teamwork.com

Resolved

This incident has been resolved.

Posted Sep 26, 2019 - 18:14 UTC

Monitoring

We have modified the database to handle the increase it traffic. The modifications have completed now and we are monitoring it for any issues as traffic returns to normal levels.

Posted Sep 26, 2019 - 18:03 UTC

Update

One of our database is under heavy load, we are currently limiting Writes to the database to allow the database to recover, as a temporary measure prior to an upgrade overnight

Posted Sep 26, 2019 - 17:03 UTC

Update

We are continuing to investigate this issue.

Posted Sep 26, 2019 - 17:02 UTC

Investigating

We are currently investigating this issue.

Posted Sep 26, 2019 - 16:29 UTC

This incident affected: Teamwork Projects (Teamwork Projects - US region).