We are investigating reports of slow downs in our US region

Incident Report for Teamwork.com

Resolved

We have resolved the issue of slow response times now as response times have remained stable.

Posted Apr 16, 2020 - 18:14 UTC

Monitoring

We have identified the cause of the slow downs and have a fix in place. We will monitor the response times for a short while before resolving fully.

Posted Apr 16, 2020 - 17:05 UTC

Investigating

We are investigating reports of slow downs in our US region

Posted Apr 16, 2020 - 16:22 UTC

This incident affected: Teamwork Chat (Teamwork Chat - US Region) and Teamwork Desk (Teamwork Desk - US Region).