We are currently investigating issues with Desk in our US region

Incident Report for Teamwork.com

Resolved

This issue has now been resolved and performance has returned to normal.

Posted Feb 18, 2021 - 16:41 UTC

Update

We have identified the cause of the slow downs for Desk in our US region. We are working on a fix and performance should return to normal shortly.

Posted Feb 18, 2021 - 15:46 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 18, 2021 - 14:55 UTC

Investigating

We are currently investigating connectivity issues with Desk in our US region.

Posted Feb 18, 2021 - 14:55 UTC

This incident affected: Teamwork Desk (Teamwork Desk - US Region).