Delay in applying product subscription updates

Incident Report for Teamwork.com

Resolved

This incident has been resolved.
Posted Nov 04, 2026 - 18:30 UTC

Monitoring

We've fixed the issue that delayed updates to product subscriptions. Subscription statuses are now up to date across all products in both the US and EU regions.
Posted Nov 04, 2026 - 18:30 UTC

Investigating

We are currently investigating this issue.
Posted Nov 04, 2026 - 14:31 UTC
This incident affected: Teamwork Projects (Teamwork Projects - US region, Teamwork Projects - EU Region), Teamwork Desk (Teamwork Desk - US Region, Teamwork Desk - EU Region), Teamwork Chat (Teamwork Chat - US Region, Teamwork Chat - EU Region), Teamwork Spaces (Teamwork Spaces - US Region, Teamwork Spaces - EU Region), Teamwork CRM (Teamwork CRM - US region, Teamwork CRM - EU Region), and Teamwork Websites (Teamwork.com, Teamwork Academy, Teamwork API Docs, Teamwork Blog, Teamwork Developer Portal, Teamwork Support Center).