Investigating delayed processing of emails in Teamwork Desk

Incident Report for Teamwork.com

Resolved

This incident has been resolved.
Posted Feb 16, 2026 - 15:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2026 - 15:21 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 16, 2026 - 15:17 UTC

Investigating

We are currently investigating this issue.
Posted Feb 16, 2026 - 15:14 UTC
This incident affected: Teamwork Desk (Teamwork Desk - US Region).