Desk connectivity issues - US region

Incident Report for Teamwork.com

Resolved

This incident has been resolved.
Posted May 10, 2023 - 10:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 10, 2023 - 10:20 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 10, 2023 - 10:19 UTC

Update

We are continuing to investigate this issue, which is affecting both the US and EU regions.
Posted May 10, 2023 - 10:10 UTC

Investigating

We are currently investigating this issue.
Posted May 10, 2023 - 10:09 UTC
This incident affected: Teamwork Desk (Teamwork Desk - US Region, Teamwork Desk - EU Region).