We are currently investigating issues for Teamwork Desk in our EU region

Incident Report for Teamwork.com

Resolved

Our cluster maintenance wasn't the cause of this issue as expected, our routing service needed a restart to take in DNS changes to bring services back online.
Posted Jul 03, 2021 - 10:14 UTC

Identified

We have identified that new nodes coming online in our EU cluster after an upgrade are experiencing DNS issues. We are attempting to isolate the nodes and ensure new nodes are operating normally.
Posted Jul 03, 2021 - 09:43 UTC

Investigating

We are currently investigating issues for Teamwork Desk in our EU region
Posted Jul 03, 2021 - 09:10 UTC
This incident affected: Teamwork Desk (Teamwork Desk - EU Region).
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