Send/Receive issues with Teamwork Desk

Incident Report for Teamwork.com

Resolved

This incident has been resolved.
Posted Dec 05, 2024 - 22:10 UTC

Monitoring

A fix has been implemented, and we are monitoring, service should be working as expected.
Posted Dec 05, 2024 - 22:00 UTC

Update

We are continuing to investigate this issue.
Posted Dec 05, 2024 - 21:27 UTC

Investigating

We are seeing some issues with sending and receiving tickets on Teamwork Desk
Posted Dec 05, 2024 - 21:26 UTC
This incident affected: Teamwork Desk (Teamwork Desk - US Region, Teamwork Desk - EU Region).