We are investigating reports of Teamwork Desk users unable to log in in our US region

Incident Report for Teamwork.com

Resolved

During an alter to a large table, a database became unresponsive for a short time. A database replica was upgraded to handle the traffic which allowed Desk to recover.

Posted Jan 27, 2020 - 11:30 UTC

Identified

We are investigating reports of Teamwork Desk users unable to log in in our US region

Posted Jan 27, 2020 - 10:27 UTC

This incident affected: Teamwork Desk (Teamwork Desk - US Region).